Frequently Asked Questions about We Are Public

What type of organisation is We Are Public?
We Are Public is an initiatief by De Nieuwe Cultuur Stichting. We are a cultural ANBI, which means we are fully committed to our social mission and not profit.

Who are the brains behind We Are Public?
We Are Public is a concept thought up by Bas Morsch and Leon Caren. Having set up the independent music platform Subbacultcha together, they now aspire to bridge and connect the cultural sector with We Are Public.

Who is in charge of the We Are Public programme?
Our independent curators: a team of experts spanning Amsterdam, Brabant, The Hague, Haarlem, Leiden and Delft’s diverse cultural realms. You can find out more about them here. Our blog also features interviews with some of our editors, in which they introduce themselves and share some details on their personal interests and motivations.

If I sign up now, when will I receive my We Are Public membership card?
Once you sign up, you will immediately receive an email with a barcode that will give you access to all We Are Public events. Your membership card will be delivered within six working days.

Hoe werkt de gratis maand?
All new members in September and October will get one month of membership for free. After your free month you will stay a paying member for at least three months. Read more in the general terms and conditions.

Where can I find the entire selection of events?
Find our full programme at wearepublic.nl/en/. Members also receive a programme update every two weeks by email. Non-members can sign up for our newsletter on our website.

How does the membership card work? Can I reserve tickets?
For most We Are Public events, you can pick up a ticket on the day of the event at the venue’s box office when you show your membership card. Reservations or online purchase of tickets will be possible for some events.

Getting your hands on a ticket varies per event and per partner. Find the relevant ticket information under the button ‘How do I get a ticket?’.

What happens when a performance is sold out?
We expect members to access We Are Public events without complications. There is, however, the chance that a performance will sell out and that We Are Public members will no longer be able to get in. Fortunately, there are at least 60 other monthly events your pass will allow you to attend and chances are there will be another fantastic concert, film screening or performance on the same night.

If we know in advance that a programme is sold out, we’ll announce it on our website. So make sure to check the website before heading out to get a ticket.

Can I gift a We Are Public membership?
Definitely. You can purchase a 3-month gift membership for a friend here. The gift membership (nicely packaged) will be delivered within six working days. Unlike a normal membership, the gift membership cannot be used until the member card is received and activated.

How do I convert my gift or trial membership into a regular We Are Public membership?
Click here to convert your gift or trial membership into a regular We Are Public membership. Your regular membership will start as soon as your gift or trial membership expires. The pass you already have received will stay active.

How do I activate my old membership card?
To reactivate your now inactive membership card, simply fill in your barcode here.

Is the membership card strictly for personal use?
Yes, the membership card is personal and non-transferable. Only the person named on the card can use it.

Can I bring someone along on my membership?
It is not possible to get a discount for two with your membership. Possibility to be seated next to a non-member depends on the partner.

It is, however, possible to bring a friend for free, by inviting him or her for a free one-month membership. You will find the invitation link ‘Bring someone along for free’ at each event.

I’ve lost my membership card
If you’ve lost, damaged or had your membership card stolen, let us know as soon as possible at info@wearepublic.nl.

How does direct debit (automatic withdrawal) work?
We Are Public membership costs €15 per month. In the month you register, your membership will cost 50 cents per day, with a maximum monthly charge of €15. This fee will be automatically withdrawn from your bank account during the first week of the following month. For example: if you register on the 2nd day of the month, you’ll pay €14.50. If you register on the 29th, you’ll pay €1.

Payment, for now, is only possible by direct debit (automatic withdrawal) from a Dutch bank account.
If your bank refuses the automatic withdrawal, we will try to withdraw two payments at once in the following month. If payment has failed twice, your membership will be put on hold. The membership can only be reactivated after the overdue payment has been transferred.

Cancelling your We Are Public membership
The minimum duration of membership is three full calendar months. After these three months, you can cancel at any time The cancellation deadline for the following month is on the 15th of each month. If you cancel after the 15th you will still be a member during the following month; meaning we will withdraw €15 from your account for that particular month. If you cancel your membership before the 15th, your membership will stay valid until the end of that month. Click here to change or cancel your membership

We (and you) Are Public
Keep us updated on your experiences, both the good and the bad. This is a unique and new concept, meaning we will undoubtedly encounter points of improvement during our initial stages. Refinement requires the perspective of our members, so feedback is essential! Contact us at info@wearepublic.nl.

Where can I find more information?

If you want to know more, read our Terms and conditions and/or our Privacy statement.

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